At EVA Crystals, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website (www.evacrystals.com) or make a purchase.

1. Information We Collect

  • When you visit our website or make a purchase, we may collect the following types of information:
  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase.
  • Browsing Information: We collect data about how you navigate our website, including IP address, browser type, pages visited, and cookies. This helps us improve your experience.
  • Communication Preferences: If you subscribe to our newsletter or request updates, we will collect your preferences and contact information to send you relevant information.
  • 2. How We Use Your Information

    • We use your personal data to:
    • Process and deliver your orders
    • Provide customer support and respond to inquiries.
    • Improve our website’s functionality and user experience.
    • Send promotional emails about new products, offers, or updates, if you have opted in.
    • Prevent fraudulent activities and ensure a secure shopping experience.

    3. Cookies and Tracking Technologies

    EVA Crystals uses cookies and similar tracking technologies to enhance your browsing experience. These cookies help us understand your preferences and provide a personalized shopping experience. You can manage your cookie preferences in your browser settings.

    4. How We Share Your Information

    We do not sell or rent your personal information to third parties. However, we may share your data with:

    • Service Providers: We work with trusted companies (e.g., payment processors, shipping services) to complete your purchases
    • Legal Compliance: We may disclose your information if required by law or to protect our rights.

    5. Data Security

    We take your privacy seriously and use appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights

    You have the right to:

    • Access the personal data we hold about you.
    • Correct or update inaccurate information.
    • Request deletion of your data, except for cases where we are legally required to retain it.
    • Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

    7. Third-Party Links

    Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

    8. Children’s Privacy

    EVA Crystals does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.